Cancellation Policy

Effective date: 2025-03-07

This Cancellation Policy explains how customers can cancel subscriptions for FixKaufen AI services.

1. Subscription cancellation

Customers may cancel their subscription at any time through their account settings or by contacting support.

2. When cancellation takes effect

Cancellation stops future automatic renewals. The subscription remains active until the end of the current billing period unless otherwise stated.

3. Refunds after cancellation

Cancellation does not automatically entitle the customer to a refund for the current billing period. Refunds are handled according to our Refund Policy and applicable law.

4. Failed cancellation requests

If you experience any technical issue while canceling, please contact support as soon as possible with your account email and transaction details.

5. Contact

For cancellation-related questions, contact us at support@fixkaufen.de or visit our contact page.